PRIVACY POLICY

American Movers Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, request a quote, or use our moving and storage services.

1. Who We Are

  • Legal Entity: American Movers Inc.

  • Address: 501 Reservation Road Marina, CA

  • Contact: 831-384-4139 contact@americanmoversca.com

2. Information We Collect

We collect information necessary to provide accurate moving estimates and logistics services. This includes:

  • Personal Identifiers: Name, phone number, email address, current address, and destination address.

  • Move Details: Inventory lists, photos of furniture, access details, and specific service dates.

  • Payment Information: Credit card details (processed securely via third-party payment processors; we do not store raw credit card numbers).

3. How We Use Your Information

We use your data for the following business purposes:

  • Quoting & Logistics: To calculate accurate estimates and schedule your move.

  • Communication: To send you quotes, move confirmations, and updates via email, phone, or SMS.

  • Service Execution: To dispatch crews, route trucks, and manage storage inventory.

4. Sharing Information with Subcontractors

Crucial for Your Move: To execute your move efficiently, we may share necessary details (Name, Addresses, Inventory) with trusted Subcontractors or Partner Carriers who assist in the physical transportation or storage of your goods. We do not authorize these third parties to use your data for their own marketing purposes.

5. SMS (Text Message) Communications

By providing your phone number on our quote forms, you consent to receive text messages from Monterey Bay Movers regarding your estimate and move coordination.

  • Opt-In: You opt-in by submitting a quote request form.

  • Opt-Out: You can unsubscribe at any time by replying STOP to any message.

  • Privacy: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

6. Your California Privacy Rights (CCPA)

If you are a resident of California, you have specific rights regarding your data:

  • Right to Know: You may request a copy of the specific personal information we have collected about you.

  • Right to Delete: You may request that we delete your personal information (subject to legal record-keeping requirements for completed moves).

  • Right to Non-Discrimination: We will not charge you higher prices for exercising your privacy rights. To exercise these rights, please contact us at [Insert Email].

7. Data Security

We implement industry-standard security measures (including SSL encryption and secure CRM systems) to protect your personal information from unauthorized access.